If you're regularly out of town, or have an under-used apartment,
it could be earning you $$$ while you're away!

Who are we?

Our business is short letting other people's flats and houses mainly to North Americans coming to London and Paris on holiday. We've been in business since 2001. We have over 70 properties on our books in London, 25 in Paris many happy owners - read what's been written about us in the London lifestyle magazines. You will find us listed in travel guide books - London and Paris though not yet NY, and we have many Trip Advisor mentions - search for "Coach House Rentals".

Our dedicated web sites, Coach House Rentals - London and Coach House Rentals - Paris, receive over 30,000 visitors a month.

We have now extended our operation to New York Coach House Rentals - New York and need quality properties to add to our listings.

We have three sorts of owners: those who live out of town but maintain an expensive but under-used apartment in the city, those who live in the city but are regularly away for periods of 3 weeks or more, and those who live here but are happy to move out and stay elsewhere when we have a let for their property.

Why should you list your apartment with us?

Because for you it's hassle free. Because we are a well established company with a good reputation; because we act as principal rather than agent; because we take and hold a security deposit, the size of which we agree with you but never less that $500; because we handle the keys and check-in with one of our representatives at your apartment to meet and greet our guests; because we handle the cleaning and laundry; because we carefully check your apartment before returning the security deposit; and because we pay your promptly with an ACH payment direct to your account and at the same time as advising you by email.

What sort of properties do we take on?

Good quality apartments. We concentrate mainly in quality Manhattan but will also consider quality areas of Brooklyn and Queens and just across the Hudson in easy reach of PATH. They must be in good decorative condition, clean and well furnished, with the emphasis on functionality rather than luxury, and no more than 10 minutes walk from a cross-town bus, subway or PATH station. We are interested in all sizes of properties but especially in larger apartments with 2 or more bedrooms.

Almost all our guests are coming to New York as tourists. They want to use the accommodation to sleep - not live - in, so wear and tear is minimal. They're generally not interested in cooking - they are only here for a short time and almost always prefer to eat out or get take-out. The kitchen is mainly used to prepare a light breakfast, so the minimum basic requirement is for a fridge, micro-wave and coffee making machine (filter or french press is fine).

How long must the property be available for and what is the lead time?

The longer the period of availability and the more flexible you can be the better chance we have getting you good lets - however we only list properties with a minimum availability of 6 to 8 weeks per year. We will always check that it is convenient for you before accepting a let for your property.

How long do they stay?

Our normal minimum let is for 5 nights. Most of our lets are for between 1 and 2 weeks.

We are not able to guarantee anything! If we have no one to pay us we can't pay you. But….......... there are a growing number of people looking for this type of accommodation for their stay in New York. What you'll receive will depend on the size of your property, where it is and what we can charge for it. We'll be happy to discuss this with you. It will of course be less than you would get if you advertise and manage the lettings yourself - getting rentals for your apartment and saving you all the hassle is what we do for a living!

Unlike a conventional letting agent we charge no introduction fee, typically 25%, and no management fee, typically another 5%. Payment to you will normally be no more than 7 days after the end of each letting. And you can rest assured that you'll get your money as all our guests pay the full rental cost and a security/damages deposit (amount agreed with you) before they are allowed through your front door. We do however advise that our service isn't suitable for people who need a guaranteed income or who are able to let their property for 3 months or more. If that's the case you should consider a normal commercial letting.

How do I know my property and possessions will be taken good care of?

When occupied, your property will be seen at least every 7 days: when guests first arrive, when the linen is changed and when they leave. If they stay longer than a week we check the property every 7 days. Our guests are overwhelmingly professional people. They are in New York, often for the first time, on holiday. They are interested in seeing New York, not having wild parties! Read what our mainly American guests in London say about our service to get a feel for the sort of people they are. They're a far safer bet than a random punter answering an advert!

Valuables should be locked away or removed from the property. You will need to provide a little storage space (wardrobe & drawers), however visitors rarely unpack fully. We'll make a 'photo inventory' showing the condition of the property prior to guests coming in. Any damages will be charged against the deposit paid by guests before they arrive. You should also notify your insurance company, as well as your lender if you have a mortgage.

One of our team checks the guests in and gives them a full briefing about the property and the local neighbourhood. After departure one of our team will check over your property and ensure that all is OK. Any damage, very rare in our experience, is charged to the guest.

What about the cleaning and linen?

You will need to ensure the property has all the necessary towels, bath mats, bed linen, tea towels etc. (normally two full sets). For cleaning and laundry ideally we use your own cleaner (paid by us through you) to clean and change the linen once a week. If you don't have a cleaner we can arrange to use one of our own. Our guests are responsible for leaving the property in the same state that they found it (with the exception of the bed linen and towels). They have a strong incentive to do so as any out-of-the-ordinary cleaning costs are charged against their deposit.

Inevitably there is the occasional breakage. It's advisable not to leave the best china and glass out for guests' use! Significant breakages are charged to the guests.

You remain responsible for telephone line rental. The cost of calls made by guests are charged against their deposit and reimbursed to you, we determine this using Verizon on-line bill viewing or equivalent if you use an alternative supplier. In this day and age, all properties should have a broadband internet connection - ideally wifi.

You remain responsible for the cost of any supplied utilities - gas, electricity and water.

We sign an agreement whereby we rent your property for the period(s) it is available and you authorise us to sub-let it to our guests. Prior to occupancy, guests are required to have paid in full the sum due plus a security/damages deposit and also to sign a holiday let agreement and the photographic inventory.

Unless you wish otherwise, we have a No Smoking policy for all our properties.

Virtually nothing! We'll help you prepare brief notes on your property, appliances, heating & hot water, security systems etc. and some information about the local area: restaurants, cafés, pubs, subway etc. You must leave the place clean and tidy. Just give us the keys and we'll do the rest. We'll hand your property back to you in the same good condition in which you left it.

Phone Olivia on (917) 690-0175, e-mail: owners@chsnyc.com or complete the web form.

We can talk and then arrange to meet whenever you wish. We'll need to see your property to ensure it is suitable and take some photos to use on our web site. If you would first like to get references from one or two owners who already list with us - just ask and we'll be happy to put you in touch with them.

 Not for you but you know someone who might be interested? Do please tell them about us.